Effective Date: 2024-01-21

Who We Are

DownTheMemory is a digital storage platform that allows users to securely store and access various forms of digital content, including audio, video, images across multiple devices. Our website address is: DownTheMemory.com.

What Personal Data We Collect and Why

Registration and Usage Data: When you register on DownTheMemory, we collect information such as your name, email address, mailing address, phone number, and payment information. This data is necessary for creating your account, providing our services, processing transactions, and communicating with you.

Content Data: We store the audio, video, images, and other files that you upload to your account. This data is essential for providing our storage services.

Cookies and Tracking Data: We use “cookies” and similar technologies to enhance your experience on our platform, understand user activity, and improve our services. Cookies help us remember your preferences and recognize you on return visits.

How We Use Your Information

  • To provide, operate, and maintain our services.
  • To process transactions and fulfill orders.
  • To personalize and improve your experience on our platform.
  • To understand and analyze how you use our platform for improvement.
  • For customer support and to respond to your queries.
  • To send you technical notices, updates, security alerts, and administrative messages.
  • For any other purpose with your consent.

How We Protect Your Information

We implement a variety of security measures, including SSL technology, to maintain the safety of your personal information. Access to your data is limited to authorized personnel who are required to keep the information confidential.

Cookies

We use cookies to enhance site functionality, understand user preferences, and compile aggregate data about site traffic and interactions. You can choose to turn off all cookies in your browser settings, but this may affect the functionality of our services.

Disclosure to Outside Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this policy. This does not include trusted third parties who assist us in operating our site, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Third-Party Links

Our site may contain links to third-party sites. These external sites have independent privacy policies, and we have no responsibility or liability for their content or activities.

Changes to Our Policy

Any changes to our privacy policy will be posted on this page.

Questions and Feedback

We welcome your questions and feedback about privacy. Please contact us with any queries or concerns.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Data Responsibility and Liability

While we employ the utmost care and state-of-the-art security measures to protect your data, it is important for users to be mindful of the sensitivity of the information they choose to store on DownTheMemory. We encourage users not to upload or store any crucial information that is not necessary for the intended use of our services.

Please be aware that no method of digital storage or transmission over the Internet is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the unlikely event of unauthorized access, data loss, or breach, please understand that DownTheMemory will not be held responsible for any indirect, incidental, consequential, or special damages incurred due to such incidents.

We recommend that users regularly review the information stored on their accounts and delete anything that is no longer needed or excessively sensitive.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our privacy policy.